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Cancellation/Refund Policy

  1. Visitor bookings must be cancelled a minimum of 48 hours prior to the tee time.
  2. Any cancellation not made within the above-mentioned time frame will not be eligible for a refund.
  3. Refunds will only be processed if the course is closed.
  4. Any payment links are valid for up to 24 hours, after which bookings without payment are automatically cancelled.
  5. If you have any queries about this policy please contact Glendower.
  6. Refunds will take between 7 & 10 working days to be processed. The refund will be processed back to the original debit / credit card from which the payment was made. No EFT refunds will be made.
  7. Variable rates – Our online booking platform offers variable rates i.e. The ability to select different rates and associated costs. If it is found that the incorrect rate was selected upon booking and payment, the club reserves the right to raise the outstanding balance or difference in rates upon player check-in.